Privacy policy

Thank you for choosing TG Hydroponics. We are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Australian Privacy Principles established by the Privacy Act 1988 (Cth).

Personal Information We Collect We collect various types of personal information, including your name, mailing or street address, email address, social media information, telephone number and other contact details, age, date of birth, credit card or other payment information, information about your business or personal circumstances, information in connection with client surveys, questionnaires, and promotions, your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information, information about third parties, and any other information provided by you to us via this website or our online presence, or otherwise required by us or provided by you.

How We Collect Personal Information We collect personal information either directly from you or from third parties. This includes when you contact us through our website, communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise, use our automated referral system or manual referral service, interact with our website, social applications, services, content and advertising, and invest in our business or enquire as to a potential purchase in our business.

We may also collect personal information from you when you use or access our website or our social media pages. Use of Your Personal Information We collect and use personal information for the following purposes: to provide services or information to you, for record keeping and administrative purposes, to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you, to improve and optimise our service offering and customer experience, to comply with our legal obligations, resolve disputes or enforce our agreements with third parties, to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing, to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you, and to consider an application of employment from you.

By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us.